Beirut explosion: footage shows massive blast shaking Lebanon's capital (4 August 2020). Video Source: Youtube.
Against the backdrop of the Beirut explosion which took place 6 p.m. local time (11 a.m. ET) (see it here), it is very strange that tonight and for the past week or so, dozens of online banking services and some card services have been coincidentally down for maintenance, as is evident from tweets of disgruntled customers around the world.
Image Source: CNN.
Image Source: Nina dos Santos via CNN.
Image Source: Hassan Ammar/AP via CNN.
Does the Beirut disaster connect to the fragility of the global economy at this moment? Banking is a worldwide business, and perhaps financial systems needed an upgrade. But maybe there is something more to the hundreds of complaints of bank customers on Twitter through the end of July and into the first days of August, 2020, who noticed that online banking services, and sometimes cards and ATMs, were suddenly not working. See a selection of complaints below the jump. There were hundreds more besides these examples, from around the globe.
Image Source: Bank of Montreal.
@BMO While your online banking portal now states that it is down, you still fail to mention that it is ALL OF YOUR SERVICES that are down. Cards, ATM, online, phone banking. For the past 1.5 hrs.— Mosaic (@CymMosaic) August 5, 2020
@BMO my card is declined and online banking is down, are the two related?? I know I have money in my account— Another snooty academic (@ballarscholar) August 5, 2020
Soooo @BMO online banking, app & ATM's are currently down?? 😬😬— 💫Kimberly Rose💫 (@KimberlyRoseTO) August 5, 2020
Hello, thanks for reaching out. Our website is not currently down. I'm sorry to hear you're unable to access your online banking account. For assistance, please call us anytime at 1-800-956-4442. -Anthony https://t.co/q1oBDuYAdh— Ask Wells Fargo (@Ask_WellsFargo) August 4, 2020
@santanderukhelp— andrew (@andrew64136804) August 4, 2020
Is your online banking down
Until now ba down pa rin BPI Online Banking? Sobrang need ko magtransact. Hays— NICK CHRISTIAN (@nickesponela_) August 4, 2020
.@EmiratesNBD_AE is online banking just down?— Jessica (@mymumcallsmegus) August 4, 2020
Hi Jessica. We are sorry for the inconvenience. There is a temporary technical issue with online/mobile banking. Our technical team is working to fix this asap. Thanks for your patience. - Sara.— Emirates NBD (@EmiratesNBD_AE) August 4, 2020
Down for me too. Considering it's 5 hours later, that's a very negative experience @EmiratesNBD_AE— Shahab Alawadhi (@shahab82) August 4, 2020
@TalktoBPI hi, i couldn’t transfer money from my bank account via online banking. is the system down??— Jed (@jedcaasi) August 4, 2020
@Bankwest Is online banking down? Tried a couple of different accounts with no success...— Mawer Money 💰 (@mawermoney) August 4, 2020
@cibc Is online banking down? It says “balance unavailable”.— Josh Kentley (@SPanda007) August 4, 2020
then PNC wack ass online banking temporarily down likeeee UGHHHHH . i can’t check my bank acct .— E♡🍫 (@_ItsEe) August 4, 2020
@MetroCU Is your online banking down??? When I try to log in I keep getting "The requested URL was rejected. Please consult with your administrator."— Nicole Elizabeth (@Use_that_Noggin) August 3, 2020
The systems engineers @ZionsBank must be having a *really* bad day. Their online banking has been down all morning.— Emily Coleman (@editoremilye) August 3, 2020
@NatWest_Help The website security certificate for your online banking (https://t.co/8ACUbVnOOR) has been down for weeks now, meaning that it's risky for anyone to sign onto it. I've reported this to my local branch & telephone banking, do you have any idea when it will be fixed? pic.twitter.com/zZ08ZFCt8F— Jennifer Wexler (@JWexlerBM) August 3, 2020
@HalifaxBank online banking is down again? App and web browser!!— Sad Hands (@Sad_Hands69) August 3, 2020
@NatWest_Help Your online business banking has been broken for hours.— Ivan Sifuentes (@ivanGSR) August 4, 2020
Are you aware of that?
Thanks for getting back to me. https://t.co/bzotyQD3Nc— Ivan Sifuentes (@ivanGSR) August 5, 2020
Andhttps://t.co/r0EUfoqejO
Are erroring, no login page displayed
Thanks for the information Ivan. We are not aware of any issues and I have tested our online portal and it is working perfectly. Can you send me a screen shot of the error message you are receiving? Feel free to DM me so I can help you further. Sam.— NatWest (@NatWest_Help) August 5, 2020
It appears the phone system and online banking are down? @usaa - you good?— Wade Lewis (@wlewis) August 3, 2020
@AskUSBank what is the point of you people having online banking if literally 90% of the time I want to get in your app is broken? this has been going on for years, and half the time the website is down too. beyond pathetic @usbank— marketheda (@marketheda) August 3, 2020
Yes as stated above your online banking seems to be down as I cannot make a payment on Payfast - not receiving the OTP and not being able to login on instant EFT - is your system down?— Cindy Poluta (@CindyPoluta) August 3, 2020
so it turns out I have $500 more than I thought I did in my checking account bc my credit union online banking had been down for a few days so it didnt process that deposit until today yay— ash ✖✖ (@thesunwillwrite) August 3, 2020
@Citibank What's up with your online banking?. The site has been down for 20 minutes— Deborah Tutnauer (@itsallsuccess) August 2, 2020
@santanderukhelp is your online banking site down?— Darren Adams (@dazad74) August 2, 2020
Lloyd’s online banking app down second day in a row....when I have to make one of the most important transactions of my life 😤@LloydsBank— Samantha Bryson (@SamanthaBryso17) August 1, 2020
FNB cellophone and online banking di down. I can't but motakase mme o hedile 😭 help— 10th August 🥳🎂❤ (@moitsbots) August 1, 2020
@BankofScotland is app and online banking down? App won't launch and website keeps giving error message— Amanda 💖 (@amandaferg88) August 1, 2020
Indians manage IT systems of many international Banks which works flawlessly. What stops them to do the same to a Indian Bank?— Ravi Sundaram (@RaviSundaram97) August 1, 2020
Every time at crucial time your online banking system will let us down. No info. No explanation. Nothing. Frustrated.
@CapitecBankSA, are your online banking platforms all down? What the hell is happening.— Lebogang Melvyn (@SwitMelvyn) August 1, 2020
@Citi changing your online banking interface in the middle of a pandemic when people need safety and security was a bonehead move. Then having a non-functioning website added insult to injury. Soon will remove all my money. Too much aggro dealing with your website that is down.— Cardio NP (@CardioNP) August 1, 2020
@Citibank— Rajesh Kharat (@rp_kharat) August 1, 2020
Is Citibank site down today...not able to use online banking services..
@IOBIndia Y is your online banking freq down The bank does not inform and customers keep trying to log in for days together hoping it will work. This happened in June 20 and is happening again now. A web msg sent to the notified complaint contact has not elicited any reply.— H҉A҉R҉I҉H҉A҉R҉ (@hariharr) August 1, 2020
Hi Colin, it's both, contactless first, then pin, then cashpoint, then Amazon. I can see my balance is fine through the online banking, I can receive money but can't pay for anything. I see Halifax has had a lot of issues this evening on the down detection site.— TheGooch (@Beatahollik) July 31, 2020
@golden1cu is online banking down or something? can't access the site or the app and i need to pay bills— diabla guera (@uhauIjoe) July 31, 2020
not my connection, tried wifi and data
@TDBank_US is horrible today I open an account yesterday can’t deposit my check on the online banking because my account doesn’t come up with my old account username this is not easy the atms are all broken down I just want to deposit a check— StephLeeMakeup (@StephLeeMakeup) July 31, 2020
Due to the mobile deposit cutoff, our online banking is down and has started the upgrade process. If you need some last minute transactions, transfers, etc give us a call. If you reach the voicemail system please leave a message. pic.twitter.com/8wieUxRwux— Endurance FCU (@EnduranceFCU) July 31, 2020
@StanbicIBTC @StanbicIBTC you guys should shut down your customer service and online banking if you can not get it well as other bank. Such a useless bank.— GEORGE (@abeylyncon) July 31, 2020
@santanderukhelp is your online banking down? My gaffa has said he has paid wages but your online banking is down, he uses Santander and says he can’t check— Old Gregg (@OldGregg84) July 31, 2020
I bet its so much better there. Dined out for the first time yesterday in the middle of errands (laundry, bills payment since online banking is down again shmi-di-oh, grocery) and I can't even eat without worrying if I'm ingesting the virus. Tapos 38k recoveries wow.— Biggie Chien (@orosajohnb) July 31, 2020
@WellsFargo why has online banking been down for almost a week? I have one account with you and thankfully only one because you suck!— CorrugatedTomato (@CorrugatedTm8to) July 31, 2020
@Ask_WellsFargo When is your online banking going to be fixed? It's been down for like a week and I'm trying to see/payoff my student loan balances.— NRG/SHOCK Julian (@julian_edits) July 30, 2020
@ServiceCanada_E Is the my account services down? I try to sign-in using one of the online banking partners but it keeps giving me an error message. I'm trying to look at the tax section. Here's what the error says. (Error—ERR.029— Brian Lumsden (@BrianLumsden1) July 30, 2020
This session has timed out.)
@StanChartKE hi trying to login to online banking. It's not working seems to be down ! Also can't get through to your call centre— Mkwama N (@madlyafrican) July 30, 2020
Your app is down, your ussd is down, your online banking is down as I can't pay for stuff....what's really going on? @FBN_help— 👑dat_ph_boy👑 (@dat_ususu_guy) July 30, 2020
— Dean Anthony Canson Jr. (@DeanCanson) July 30, 2020
Tanginang online banking to ng globe lagi na lang down kaya pa ba sir?— Karl Joshua (@_KarlJoshua) July 30, 2020
@metrobankcardph ur mobile app and online banking are down. pic.twitter.com/LtvsWoXiUL— itsmerufina (@itsmerufina) July 30, 2020
Unsa ni down napud ang online banking sa bdo?— Yrrej Dzun (@dzuuun) July 30, 2020
@Metrobank is your online banking down? i upgraded to the new site, does that mean i can't access the app anymore?— ✨⁷ (@modernmang) July 30, 2020
bulok talaga bdo online banking putanginang app ni satanas fucking down nanaman amputa— jiko🦋 (@jidgzmn) July 30, 2020
@Metrobank is online banking down? Been trying to login since yesterday— 🐘 (@angeeee007) July 30, 2020
This is the exact reason I don’t bank with @WellsFargo their online banking has been down all day and I am unable to view my account...no updates. No news. No emails. No status updates.— Reed (@thesweeterdj) July 29, 2020
@AskSunTrust hello is online banking down for everyone or just me— Charlotte Bray (@CharNascar) July 29, 2020
@WellsFargo - You are redefining "temporarily" with your online banking being down. More than a week now. Can we get this cleaned up?— Michael Dura (@mikedura) July 29, 2020
Hi. Is your app and online banking down?— 🇬🇧 UK HAS FALLEN 🇬🇧 (@ukhasfallen) July 29, 2020
@FNB_Botswana Hello, your Online Banking is down bagaetsho!— Sadie. (@sadiemokay) July 29, 2020
@FNBSA online banking down for more than 1 hour. Call centre does not know about it. Business starts after 08:00 they advice. See https://t.co/at6d9fAUWu for evident— Phillip Strauss (@Phillip_Strauss) July 29, 2020
@Rbjacobs Why is FNB online banking down?— Thys Lourens (@thyslourens007) July 29, 2020
@ncbja app & online banking is nonsense! So yes, websites go down for maintenance or just because, yet once it is back, in order to log in, one must REMAKE their damn passwords. Honestly, y'all system is ridiculous AF!— 🇯🇲♥♥ (@Yaardiegurl) July 28, 2020
@synovus you’re online banking is down? My app is not working.— Kyle Clarkson (@ChattTownDizzle) July 28, 2020
@WellsFargo Online banking has been down for two days and I’m getting strange notifications from my bill pay account. Can’t get through to even check on it. What is going on?— AllCapsKIM (@kage10) July 28, 2020
@santanderuk my online banking keeps throwing me out and not letting me process actions. Is something down with the site today?— Ciara Coffey (@ciara_coffey) July 28, 2020
No but all jokes aside. Why tf am I having to chase people down for MY money that they owe me? Worse thing is they say they will give it back by a specific time and when it comes to that specific time now, their online banking isn’t working🙄 KMRT!— F.L.U.F.F.Y🌺💓 (@mo2trendyy_) July 28, 2020
I was approached by bank fee days ago to start using online banking for my business account. I am not regretting that now that we have moved it to online and system has gone down.— Ashes (@ashesskhan) July 28, 2020
Sa buong quarantine life ko, once ko lang ata nagamit BDO online banking. Forever down. 😂— Len (@lenniedoo) July 28, 2020
@yorkshirebank hello is your online banking and app down please? Can’t seem to use either this morning?— Charlotte Wheeler (@CharlotteBronow) July 28, 2020
@ANZ_NZ looks like the online banking sever is down guys. pic.twitter.com/hzJXAIdSat— Martin McMullan (@MartinMcMullan) July 27, 2020
@ScotiabankJM is scotia online banking down ? Can't access it via app or the site.— BagJuice (@_BagJuice_) July 27, 2020
@ThreeUK I’ve been trying to pay a bill for an account I closed down for the past 2 weeks, with no joy! I call & the department is closed, I speak on chat & they are unable to help, I try online banking and your acct name not valid!— jacqui (@jacquiberry41) July 27, 2020
@KCBGroup online banking platform is down now and this is messing up my Monday morning deals...— Ezekiel Mwadime (@emwabili) July 27, 2020
Wakeup!!!!!
@KCBGroup online banking 2FA system down? Code not being sent or sent after 2 minutes— Nester (@iamErnest_) July 27, 2020
Hey @TSB, your online banking is broken again ... I have no idea what you folks are up to, but unfuck your technology, or be done and close down.— Hassan Hosseini (@hassankhosseini) July 27, 2020
Hey @KotakBankLtd are you aware that Kotak online banking and app access is down ? are you taking any action to restore the services ?— Anindya Chowdhury (@aninchow) July 27, 2020
@KotakBankLtd is the kotak online banking system down, not able to go thrpugh online as well as mobile banking.— Capt. Indu Prakash (@Captinduprakash) July 27, 2020
Is @Metrobank online banking down???— Pao Consunji (@pcnsnji) July 27, 2020
@Westpac Online Banking seems to be down, any timeline on fix?— FAYE BEAVAN (@fayebeavan) July 27, 2020
@MissionFed is online banking down ??? unable to access from mobille or at home— Dimitri Synodinos (@Dimitri4G94) July 26, 2020
@Westpac Your online banking is down, can't log in. Error is too many redirects.— gingerCodeNinja (@gingerCodeNinja) July 26, 2020
Try it yourself.
The too many redirects error is happening as soon as you click login form the main westpac homepage, so the error is occurring on the next URL - https://t.co/xXmfLsjFId
@santanderukhelp Is the online banking facility down? I am trying to access my bank account online and it is not recognising the address.— Dawn (@Dawn14115385) July 26, 2020
TD BANK SHUT DOWN MY CREDIT CARD?? My card stopped working all of a sudden so I went to look at my online banking and my credit account?? Is gone??? Wtf???? pic.twitter.com/3dGSRG17q1— leo ⚢ (@starsapphos) July 26, 2020
@BBT is online banking down??? What is going on?!?— Vernetta (@VernettaSpeaks) July 26, 2020
@AskNationwide is your online banking down or something? Been trying to set up a new payee all day and it just gets stuck doing the 'check payee' nonsense.— Jenna Lee (@JGKBLee) July 25, 2020
@AskNationwide is your online banking down or something? Been trying to set up a new payee all day and it just gets stuck doing the 'check payee' nonsense.— Jenna Lee (@JGKBLee) July 25, 2020
App and online banking appear to be down , app giving message “ session time out , retry “— Pow64 (@pow64) July 25, 2020
@AskAIB is online banking down today? I've tried to transfer between my accounts multiple times with no luck- no error message, just sitting in 'pending'— Sarah (@Sarah45741392) July 25, 2020
Fidelity online banking is down for some hours now, what’s going on?— cryptoeagle (@okonkwo_d) July 24, 2020
@AskUSBank Online banking is down on the app and website. ETA for a fix?— Brandon Pedersen (@beep_head) July 24, 2020
Hi @StandardBankZA online banking platforms are down.— Yibambe Mercedes (@Mtiz) July 24, 2020
Hi there is Standard bank online banking down?— Cyril (@Cyrildejongh) July 24, 2020
@MartinSLewis I'm having problems with Smile online banking, it's down again! Lloyds online banking can't give me pending transactions for technical reasons and Three mobile app is down too. I wonder if something strange is going on that we don't know about?!— Kenny (@KennyKwjj) July 24, 2020
@bankwithsmile is your online banking app down again?— Kenny (@KennyKwjj) July 24, 2020
Both BDO Online Banking and BDO App are still down 😭— Janan Ednalino (@janan01) July 24, 2020
Nice work @bankwithsmile, another weekend, another problem with the app and online banking. Well played. If our It systems were down as much as yours, I'd lose customers....— Ian Venner (@ianvenner) July 24, 2020
Bakit lagi nalang down bdo online banking😞— Ako si KC (@mcva_kc) July 24, 2020
@AskSunTrust How long is Business Online Banking going to be down????— Kamal Secret (@SecretGeniusMTC) July 24, 2020
@scotiabank online banking app has been down for days. Better yet when I call in to talk to a representative I wait on hold and then get hung up on! What the hell??— Mike Mansoor (@MansoorMike) July 23, 2020
@Metrobank seems online banking is down?— itsjaney (@itsjaney) July 23, 2020
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